Frequently Asked Questions

25% Labor Day Sale discount applicable to full price items. 3rd party items excluded from promo. Discount cannot be applied towards previous purchases or combined with any other offer. Discount automatically applied in cart, no code necessary. Promo ends 9.2 11:59PM PST.

Coupon codes cannot be applied towards sale items or third party items. The 15% introductory discount is one time use and can only be applied towards full-price items. Coupon codes must be applied at checkout to receive discount. Only one coupon can be applied to an order. Discounts/refunds cannot be applied retroactively. Discounts cannot be applied towards previous purchases.

Items marked as FINAL SALE cannot be returned for a refund, merchandise credit or exchanged. Final Sale items include all beauty items (skincare, makeup, nail polish) and items marked at 40% off or more.

Please call us at immediately at 844-213-7024 ext. 140 after placing your order to make any changes. There may be some instances where we are unable to modify your order, we apologize for any inconvenience and will do our best to assist you.

You will receive an email notification once your order has been shipped. Information about any back ordered or cancelled items will be included in a separate email.

We offer free standard shipping on orders of $150+ for all 48 contiguous states. We offer $9.95 flat rate shipping for orders under $150.

We offer $25 flat rate shipping to Hawaii and $30 flat rate shipping to Alaska.

Yes, we offer international shipping! Our international shipping partner, Zonos, will populate shipping rates to your destination at checkout.

We will gladly accept full priced unworn, unwashed or defective merchandise in the contiguous United States for an exchange or refund within 30 days of the date of receipt. Please allow 2-3 weeks for your return to be received and processed. 

Anything purchased with a discount of 40% off or more is considered FINAL SALE and cannot be returned for a refund or merchandise credit. Returned FINAL SALE items will be shipped back to the customer.

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